These Terms and Conditions (“Terms”) govern your access to and use of websites operated by RAIA LLC, including raiabot.com, raiaai.com, and raiaagent.com (collectively, the “Site”), as well as the RAIA Launch Pad platform and related services (collectively, the “Services”).
By visiting, accessing, or using any part of the Site or Services, you accept these Terms in full. If you disagree with any part of these Terms, you must not use the Site or Services.
You must be at least 18 years of age to use the Site or Services. By using them, you represent and warrant that you meet this requirement.
This Site uses cookies as described in our Privacy Policy. By using the Site and agreeing to these Terms, you consent to our use of cookies.
Our AI Assistant uses large language models developed by OpenAI, including advanced LLM systems. While designed for accuracy, AI responses may be incomplete, inaccurate, biased, outdated, or otherwise unreliable.
RAIA LLC disclaims all liability for damages or losses resulting from the use of AI-generated outputs.
By submitting your contact information, you give express written consent to receive communications from RAIA LLC, its affiliates, subcontractors, and partners via:
Standard carrier rates may apply.
You are not required to consent to promotional communications to use the Services. However, opting out of certain messages (e.g., security alerts) may affect functionality.
Communication frequency may vary based on account activity and service needs.
You may revoke consent at any time:
Processing opt-outs via non-automated methods may take up to 30 days.
Certain non-marketing communications (e.g., account alerts, legal notices) may continue after opt-out.
Our platform allows you to send email, SMS/MMS messages, voice calls, and live chat messages. You are solely responsible for ensuring that your use of these features complies with all applicable laws, including but not limited to:
You must:
Your use of the Site is also governed by our Privacy Policy.
All third parties using our platform may have their own privacy policies, but they must maintain standards consistent with ours. RAIA LLC is not responsible for third-party actions.
You may review, update, or correct your personal information, or opt out of direct marketing, by using the provided unsubscribe options or contacting support@raiaai.com.
“Your Content” includes any material you submit (text, images, audio, video, etc.). You grant RAIA LLC a worldwide, irrevocable, non-exclusive, royalty-free, sub-licensable license to use, reproduce, adapt, publish, translate, distribute, and create derivative works for the purposes of providing and promoting the Services.
You must not submit illegal content or anything that infringes third-party rights. RAIA LLC reserves the right to remove or edit user content.
Unless otherwise stated, RAIA LLC owns all intellectual property rights to the Site and its content. You may view, download (for caching), and print for personal, non-commercial use only. You must not republish, sell, rent, sub-license, publicly display, or exploit our content without written consent.
You must not:
Any dispute relating to these Terms or the Services will be resolved by final and binding arbitration under JAMS or the AAA, before a single qualified arbitrator. Both parties waive the right to a jury trial.
You may opt out within 30 days of first accepting these Terms by sending written notice to:
RAIA LLC – Arbitration Opt-Out
support@raiaai.com
1751 Mound Street, Sarasota, FL 34236
Includes, but is not limited to: billing disputes, data access issues, API failures, IP rights, breaches of contract, and compliance with laws.
All claims must be brought individually; no class or representative actions allowed.
This arbitration agreement and any disputes are governed by the Federal Arbitration Act and, where not inconsistent, Florida law.
The Site and Services are provided “as is” without warranties of any kind. RAIA LLC does not guarantee uninterrupted access, accuracy, or error-free operation.
To the fullest extent permitted by law:
By using the Site, you agree these limitations are reasonable.
You agree to defend, indemnify, and hold harmless RAIA LLC, its affiliates, officers, employees, and contractors from any claims, losses, damages, penalties, fines, or expenses arising from:
RAIA LLC may suspend or terminate your access without notice if your use of the Services:
We may update these Terms at any time by posting the revised version on the Site. Continued use constitutes acceptance.
We may transfer or sub-contract our rights and obligations under these Terms without notice. You may not assign your rights without our consent.
If any provision is unenforceable, the remaining provisions remain in effect.
These Terms constitute the full agreement between you and RAIA LLC regarding the Site and Services, superseding all prior agreements.
These Terms are governed by Florida law. Any non-arbitrable disputes will be heard exclusively in the state or federal courts of Sarasota County, Florida.
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